General Housing Inquiry
150 Frederick Street, 8th Floor,
Kitchener, Ontario N2G 4J3

Phone: 519-575-4047
TTY: 519-575-4608
Fax: 519-575-4449

Map to Community Housing Programs
Email to
Link to Region of Waterloo Community Housing

News & Events

In this section, you will find out what is happening in Community Housing within Waterloo Region.


Community Housing Waiting List Local Priorities Consultation

The Region of Waterloo's Housing Services Division is undertaking a review of the current local priorities for the Community Housing waiting list administered by the Community Housing Access Centre (CHAC).  This review will look at our existing local priority policies with a discussion about potential policy changes/updates to help better reflect local needs. 

To make sure that the review is as thorough as possible we believe that it is crucial that all stakeholders have a full opportunity to participate in a consultation process. 

Information sessions:       January 12 and 19, 2016

Consultation sessions:    February 3, 9, and 16, 2016

Community Forum:          April 19, 2016 - 1:30 to 3:30 

If you would like more information, have some questions, or want to participate, please email Judy Maan Miedema at or Andrew Terry at


Waterloo Region Housing Smoke-Free Policy

On April 1, 2010, Waterloo Region Housing and the Region of Waterloo Community Housing Inc. became the first municipal Community Housing landlords in Ontario to implement a smoke-free policy on all new leases.

The video below shows how the smoke-free policy was developed and what work has been done to evaluate its success.




Expressions of Interest (EOI)

Expression of Interest 2013-03 (EOI 2013-03) Regional Municipality of Waterloo Rental Housing: New Affordable and Supportive Development.

The Region is seeking proposals from non-profit and private sector proponents for new rental and supportive housing developments that will assist in achieving the goal of the Region's Affordable Housing Strategy and address the program objectives and preferences.

The Region has $1,753,563 in funding available and proponents can submit proposals for all or part of the funding. In order to meet the deadlines set by the Province for this funding, eligible proponents must own or have an accepted offer to purchase the property that they are submitting the expression of interest on, the required zoning must be in place, and the proponent must have all municipal approvals in place to be in a position to apply for a building permit by October 31, 2013.

As per the two priorities of the current Affordable Housing Strategy, preference will be given to supportive housing proposals with the necessary support funding in place, as well proposals that address the needs of the lowest income households in the community.

The Region of Waterloo invites interested parties to submit Expressions of Interest for new affordable rental and supportive housing; the deadline for this EOI is before 2:00:59 p.m. on Thursday, May 16, 2013.


Do you need identification?

Ontario is introducing a new photo card that will provide government-issued identification to more than 1.5 million Ontarians who do not drive. The Ontario photo card will make it easier to perform everyday transactions such as cashing a cheque or returning merchandise to a store. The voluntary card will be available to individuals 16 years of age and over who don't hold a driver's licence.

*The Ontario photo card will help prove your identity, but not your citizenship status.*

Ontario Photo Card

Contact ServiceOntario for more information:

Toll-free        1-800-267-8097
TTY toll-free  1-800-268-7095



The debut screening of "A Place to Call Home: Community Housing in Waterloo Region" marked the the10th anniversary of the Region's National Housing Day events.




From time to time, the Region of Waterloo offers training for Housing Providers to help with the operation of their property.

For more information, please contact