Financial Assistance
99 Regina St. S.
Waterloo, Ontario
N2J 4G6

Phone: 519-883-2100
TTY: 519-575-4608
Fax: 519-883-2331

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Utility Payments

The Waterloo Region Energy Assistance Program (WREAP) helps households with low-incomes avoid the consequences of not being able to pay their utility bills, such as loss of heat or homelessness.

The program is funded by the Province, utility partners and the Region.

For more information about the program call the Application Line at 519-883-2100 and select Option 1. You will need to provide your Social Insurance Number, Health Card Number, banking information (including account number), information on assets and income and rent or mortgage amount.

View the Waterloo Region Energy Assistance Program brochure.