Contact(s)

Financial Assistance
99 Regina St. S.
Waterloo, Ontario
N2J 4G6

Phone: 519-883-2100
TTY: 519-575-4608
Fax: 519-883-2331

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Ontario Works Information

To apply for financial assistance (Ontario Works) call 519-883-2100 or apply online.

 Financial assistance may include:

  • Funds to cover food, shelter, clothing and other household items
  • Monthly Ontario Drug Benefits card to cover the cost of prescribed medications
  • Other benefits
  • Emergency assistance

 You may be able to get financial assistance if:

  • You are a resident of Ontario
  • Your status in Canada is verified
  • Your income does not exceed the total allowable income amount
  • Your assets do not exceed the prescribed limits
  • If you are living with your parents, you have a dependent or you are not financially independent
  • You are not a single person currently subject to a period of ineligibility
  • You are not a single person incarcerated full time
  • You are not a single person less than 16 years old without dependents
  • You are not a single person without dependents who is receiving a loan under the Ministry of Colleges and Universities Act or the Canada Student Loan Act

 While receiving financial assistance, you may request the following benefits:

  • Finances to start a job or training
  • Medical travel and transportation
  • Eye care
  • Diabetic supplies, surgical supplies and dressings
  • Special diet allowance
  • Assistive devices
  • Extended health benefits

Contact your caseworker for more information.

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