Energy Assistance

The Waterloo Region Energy Assistance Program (WREAP) helps households with low-incomes avoid the consequences of not being able to pay their utility bills, such as loss of heat or homelessness. The program is funded in a partnership model that currently includes:

  • Local utility companies (Cambridge and North Dumfries Hydro,
    Kitchener-Wilmot Hydro, Waterloo North Hydro and Kitchener Utilities) through the Low Income Energy Assistance Program (LEAP) (see LEAP brochure) and Settlement Funds (through the Hydro Late Payment class action law suit);
  • Union Gas through the Winter Warmth program
  • Provincial Funding through the Community Homelessness Prevention Initiative (CHPI)
  • Waterloo Region Community Services - energy assistance provided through OW discretionary benefits

For more information about the program call the Application Line at 519-883-2100 and select Option 1.

You will need to provide your Social Insurance Number, Health Card Number, banking information (including account number), information on assets and income and rent or mortgage amount.

View the Waterloo Region Energy Assistance Program brochure.


The Waterloo Region Energy Assistance Program is a 2011 Local Municipal Champion. The Local Municipal Champion Award, presented by the Ontario Municipal Social Services Association (OMSSA), recognizes the great work done in advancing excellence in human services integration and service system management by municipal and community partnerships across the province. Check out the short video clip below for more information.

OMSSA 2011 Municipal Champion Award - WREAP