Community Homelessness Prevention Initiative (CHPI) Supportive Housing Program

Funded through the Ministry of Municipal Affairs and Housing and administered by the Region of Waterloo, the focus of the CHPI Supportive Housing program is to provide affordable housing to people with a history of homelessness, to help them build skills and connect to supports that will help them to keep their housing and reduce their risk of returning to homelessness.

The Region contracts with Providers who offer a mix of bachelor, one-bedroom, two-bedroom, and three-bedroom units in apartment buildings, or private and semi-private bedrooms in residential homes or retirement homes.  The program serves a broad range of people including individuals, couples, youth, and families, with some buildings serving men only, women only, and older adults.

In addition to Housing Support Coordination, all providers offer social and recreational activities, and some may offer additional supports such as independent living skills, medication management, food support, peer support, and retirement setting support.  Providers all have dedicated onsite staff, however, those staff may not always be present onsite for all hours of the day.

Access to this program is coordinated through the Region's Prioritized Access to Housing Stability (PATHS) coordinated access process, where applicants will be added to a waiting list.  Applicants on the waiting list are prioritized so that those with the longest experiences of homelessness and the highest support needs are the first to be offered support. 

Please see our Supportive Housing Brochure for more information about the program and how to apply.  


For details about the program philosophy, outcomes, and quality assurance please see the program Framework and Standards.




Click on a building below to get to our Supportive Housing Catalogue and find out more about the housing available in this program. 


House of Friendship Supportive Housing: Charles Village  House of Friendship Supportive Housing: Cramer House 
House of Friendship Supportive Housing: Eby Village  Kaljas Homes for Supportive Living
Millwood Manner Retirement Home Trinity Village Studios Supportive Housing
YWCA Supportive Housing - Frederick Street  



K.W. Underhill Residential Home YWCA Supportive Housing - Lincoln Road 
Supportive Housing of Waterloo (SHOW)  




Bridges Supportive Housing


Background Information on the Creation of the CHPI Supportive Housing Program

Research and consultation took place over 2011-2013 to inform a local supportive housing redesign to align these programs under a new supportive housing program Framework and Standards. The redesigned program aims to enhance tenant quality of life, improve service, and meet new provincial expectations.

There was a Prequalification (PQ) and Request for Proposals (RFP) process over 2014-2015 to identify the successful supportive housing providers for the CHPI Supportive Housing Program.  A number of documents were created to explain and inform the community about the change.  Please see below:


Reports to Regional Council related to CHPI Supportive Housing Redesign:

For further information about CHPI Supportive Housing, please contact Chase Collver at 519-575-4400 ext.4677.