Jennifer Lottman
Resource Coordinator, Special Needs Access Point
99 Regina Street South
Waterloo, Ontario
N2J 4G6

Ph: 519-883-2022
TTY: 519-575-4608
Fax: 519-883-4288

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Email Jennifer

Support for Children with Special Needs

young parents with small children

Infant & Child Development Program

The Region of Waterloo runs the Infant and Child Development program. It provides services for infants, toddlers and preschoolers at risk of or experiencing developmental delay.

A range of services are available for children up to age five who:

  • are experiencing developmental issues.
  • have health or medical issues.
  • have a diagnosed condition.

The services your child may receive depend on their needs and may change depending on your preferences and your child's development. Services include:

  • Developmental Monitoring Services
  • Early Intervention Services
  • Specialized Workshops
  • Support Groups
  • Developmental Screening
  • Developmental Assessment
  • Child Development Information
  • Linkages to Other Services

For more information, please contact us at 519-575-4400 ext 5002 or email Bonnie Holmes

Finding Services for Children with Special Needs

If you have concerns about your child's development, he or she may be eligible for extra supports to attend a licensed child care centre or home child care program if they are under the age of six years.

The Special Needs Access Point (SNAP) is a single access point for special needs services. SNAP takes referrals from child care programs, community agencies and parents who have concerns about their child's development. SNAP will connect you with the most appropriate resource, support or service for your child.

To make a referral or to get further information about eligibility, contact the SNAP Resource Coordinator, Jennifer Lottman at 519-883-2022 or email at

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